Privacy

This page says what we store about you, why and for how long. Swiss data protection law applies, and if you live in the EU, the General Data Protection Regulation too.

Who is responsible

zzd, Yelin Zhang, Delfterstrasse 26, 5004 Aarau, Switzerland. Email: hi@zzd.ch

What we store

Waiting list

Your email address, your first name if you give it, the box you chose and the delivery country. We only use this to write to you when pre-orders open. The basis is your consent. You can withdraw it at any time by email and we delete your details. We delete them no later than twelve months after you sign up anyway.

Orders

Name, delivery address, email address, the box ordered and, if you give one, the greeting card text. We need this to deliver the box. Payment goes through Stripe: your card details go straight to Stripe and we never see them. We keep order records for ten years, because accounting law requires it.

Subscription

For a subscription Stripe stores your card so each box can be charged, and we keep the delivery address and, if you give them, the greeting and the name for the cards. We use this only to deliver the boxes. After you cancel we keep only the records described above.

Withdrawals

Name, email address, order number and time of withdrawal, so we can refund you and keep a record of it.

Visits to the website

We set no cookies and load nothing from other servers, not even fonts. We count how many people view each page without cookies, with a counter on our own server. Like every web server, ours keeps a technical log (page requested, time, browser type, IP address). It exists for security and operations and is overwritten automatically once it reaches a set size.

Who helps us

• Hetzner (Germany): the server the website runs on.
• Neon: the database holding the waiting list and withdrawals.
• Proton Mail (Switzerland): sending our email.
• Stripe: payment.
• Swiss Post: delivery. For parcels abroad it passes the required details to customs.

We do not sell your details and do not pass them on to anyone for advertising.

Your rights

You can ask at any time what we have stored about you, and have it corrected or deleted. Write to hi@zzd.ch. You can also complain to the Swiss Federal Data Protection and Information Commissioner or, if you live in the EU, to your country's data protection authority.